Privacy Policy

Last updated: 24 August 2026

Crown Bay Living is operated by Crown Bay Interiors FZE LLC. This policy explains how we collect, use, protect, and share personal information when you browse our website, request a quotation, contact our team, or order custom furniture.

Information we collect

We may collect your name, email address, telephone or WhatsApp number, delivery location, room measurements, furniture specifications, reference images or links, order and payment records, and communications with our team. Shopify and our website may also collect technical information such as your device, browser, IP address, pages visited, and cookies.

How we use your information

We use information to answer enquiries, prepare quotations, discuss designs, provide customer support, process approved orders, arrange manufacturing and delivery, maintain business records, improve our website, and comply with applicable legal obligations. We only send promotional messages when you have given any consent required by law, and you can opt out at any time.

How information is shared

Information may be shared with Shopify, payment or invoicing providers where applicable, delivery and installation partners, production suppliers, professional advisers, and authorities when reasonably necessary to provide our services or satisfy a legal obligation. We do not sell your personal information.

Cookies and website analytics

Shopify and selected service providers may use cookies and similar technologies to operate the website, protect it, understand website activity, and remember your preferences. You can manage cookies through your browser settings, although some website features may not function correctly.

Retention and security

We retain personal information for as long as reasonably required to respond to your enquiry, complete your project, maintain necessary business records, resolve disputes, and comply with applicable law. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

Subject to applicable UAE law, you may request access to, correction of, or deletion of your personal information, or ask us to stop sending marketing communications. Contact us using the details below. We may need to verify your identity before responding.

Children and policy updates

Our services are intended for adults. We may update this policy when our services or legal requirements change, and the latest version will appear on this page.

Contact us